Based in the beautiful Northland city of Whangarei but servicing the whole of New Zealand with remote services available, Piazzoni Hospitality Services is an independent business mentoring and consulting service born out a desire to give back to our vibrant food industry. It was established in June 2020 and is proudly owned and operated by Andrea Pijacun, an accomplished professional with years of experience in business management and over 25 years in the food industry.
Our wonderful and once thriving industry is currently experiencing a critical shortage of skilled and experience staff which is resulting in more doors closing. There are junior staff having to step up and try to fill the roles of experienced staff who have now become incredibly difficult to find. Now more than ever, we need to support them in their roles to give them and our hospitality businesses the best chance at success.
If you are in this position and needing someone to come in and give you or your team some hands on support that guides them into leadership and operations, by all means please get in touch. As a chef with a solid background in business management processes and procedures – my approach is simple. Get in there, get it done and keep it ticking.
As a business owner, you have poured your heart and soul into establishing yourself in the market. Nothing pleases us more than being able to join you on that journey and helping you continue to grow.
One joy of working in the food industry is that you get to meet so many people from all walks of life. But in management, whether you own the establishment or are tasked with leading a team to success – times can often present some challenges.
My mentoring programme takes on a very authentic approach with a strong belief that there is no one size that fits all. I am all about getting alongside an individual and giving them the assurance of knowing that they have someone in their corner that they can turn to at any given time. My job is not to give all the answers but to support and provide insights, guidance and suggestions that is often all that is needed.
With the never ending demands of being in the service industry, it can be logistically difficult to find the time to put staff through training without having to find someone to replace them or adjust their hours in order to make it work. I understand that challenge, which is why PHS provides training in the workplace to minimise any disruptions.
All businesses need to have the right resources and an extensive pool of knowledge to draw on and how they exploit these is crucial for their ongoing development and growth. It is about knowing how to balance your short term gains with your long term gains and the process of how you will do that in a way that enables you to measure its effectiveness.